Privacy Policy

Introduction

This privacy statement applies to Goodwell Technologies, Inc. and its controlled affiliates and subsidiaries ("Goodwell"). It covers their websites, online and offline forms, products, and services, including the LiveChannel Platform and www.livechannel.com.

Goodwell's services target businesses and organizations ("Enterprise Customers"), not individual consumers. When processing consumer data on behalf of Enterprise Customers, Goodwell acts as a service provider or data processor. This statement does not apply to such processing. End-users should review their organization's privacy policy.

Personal Information We Collect

Goodwell collects information through multiple channels:

Directly Provided Information:

• Names and contact details (email, address, phone, fax)
• Demographic data (age, gender, marital status)
• Professional information (job title, organization, occupation)
• Content and files (photos, documents, communications)
• Account credentials (usernames, passwords, access codes)

Automatically Collected Information:

• Device data (IP address, device identifiers, MAC address, OS, browser)
• Geolocation data (approximate location based on device settings)
• Usage data (pages visited, time on site, access times, activity logs)

Information Sources:

• User-provided data
• Third-party applications and social networks
• Co-branding and marketing partners
• Service providers
• Inferred data (derived preferences and characteristics)

Cookies and Similar Technologies

Goodwell uses cookies, web beacons, and similar tracking tools to operate services and collect usage, geolocation, device, and identifier information. Cookies are small text files stored by browsers; web beacons are tracking images in webpages and emails.

Uses include: operating the public website, retaining essential preferences, measuring reliability, and protecting the service from abuse. Champions Source does not use portal cookies for member sign-in, referral attribution, or partner-transfer tracking.

User Controls: Browsers allow cookie deletion and rejection. Email clients can prevent automatic image downloads. Goodwell does not respond to Do Not Track signals.

Our Use of Personal Information

Goodwell uses collected information for:

• Service delivery and troubleshooting
• Business operations (billing, security, fraud prevention, legal compliance)
• Service improvement and research
• Personalization and user experience enhancement
• Customer support
• Administrative and promotional communications
• Marketing outreach about new services and offers

Data from multiple sources is combined to enhance user experience.

Our Disclosure of Personal Information

Goodwell discloses personal information to:

• Service providers (customer support, hosting, security vendors)
• Affiliates and subsidiaries
• Retail partners (for transaction fulfillment)
• Corporate transaction participants (mergers, acquisitions, sales)
• Law enforcement and government agencies (when legally required)
• Parties necessary for security, safety, and rights protection

Analytics companies collect identifiers, device info, geolocation, and usage data. Third-party services have separate privacy policies.

De-identified information may be disclosed as permitted by law.

Choice and Control of Personal Information

Access and Deletion: Users can request access, correction, or deletion of personal information by contacting Goodwell. The company reserves the right to decline unreasonable, excessive, or legally prohibited requests.

Communication Preferences: Users can opt out of marketing emails by following unsubscribe directions or contacting the company. Informational and mandatory service communications are not affected.

Browser Controls: Users can manage cookies through browser settings. Email clients can prevent beacon downloads.

California "Shine the Light" Law: California residents may request disclosure of third-party sharing for direct marketing purposes. One request per year is permitted.

Retention of Personal Information

Goodwell retains personal information as long as necessary to provide services, fulfill transactions, comply with legal obligations, resolve disputes, enforce agreements, and serve legitimate business purposes. Retention periods vary based on data type, user expectations, consent, sensitivity, and legal requirements.

Security of Personal Information

Goodwell implements reasonable protective measures against unauthorized access, use, disclosure, alteration, and destruction. Users should maintain strong passwords and avoid sharing credentials across accounts or sites.

Changes to This Privacy Statement

Goodwell updates this statement as needed for service changes, evolving practices, or legal requirements. The "Last Updated" date indicates modifications. Material changes require notice or consent as required by law.

How to Contact Us

For privacy concerns, complaints, or questions, contact the Chief Privacy Officer:

Chief Privacy Officer
c/o Goodwell Technologies, Inc.
2018 156th Ave NE
Bellevue, WA 98007, USA